Return Policy

At Premium Distributors! we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day return policy. Please read the following guidelines and procedures for returning products:

To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

a. To initiate a return, please contact our customer support within 30 days of receiving the product. You can reach us through info@premium-distributors.com.

b. Please provide your order details, including the order number, items being returned, and the reason for the return.

a. Once your return request is approved, we will provide you with instructions on how to return the item. Depending on your location, we may provide a prepaid shipping label or arrange a pickup.

b. Please securely package the item to be returned, including all accessories and manuals, and attach the shipping label provided.

c. We recommend using a trackable shipping method to ensure that the item is returned to us safely. We are not responsible for any loss or damage that occurs during the return shipping process.

a. Once we receive the returned item, our team will inspect it to ensure that it meets the eligibility criteria mentioned above.

b. If the returned item is deemed eligible, we will process a refund to the original payment method used for the purchase.

c. Refunds will include the purchase price of the item, excluding any shipping charges or additional fees that may have been incurred.

d. Please note that it may take several business days for the refund to be reflected in your account, depending on your payment provider.

a. We currently do not offer direct exchanges. If you wish to exchange a product, please initiate a return as outlined above and place a new order for the desired item.

Damaged or Defective Items:

a. If you receive a damaged or defective item, please contact our customer support immediately. We will assist you in resolving the issue promptly, whether through a replacement or refund.

If you have any further questions or require assistance with the return process, please contact our customer support. We are here to help and ensure your satisfaction with our products and services